I just had someone message me yesterday saying he couldn't see my profile. I think it's that the popup blockers on the browser can block them, or if you're using an ad blocker it can do it. So if anyone ever gets this problem, try turning off the popup blocking setting in your browser and turn off any ad blockers you have. Then clear your browser's cache and refresh the page. It should work. You can also try different browsers, but you will still have to turn off any popup blocking setting.